PRIVACY POLICY
www.chanteekborneo.shop Privacy Statement
We take our customers privacy seriously and we will only collect and use personal information as outlined herein.
Data protection is a matter of trust and your privacy is important to us. We shall therefore only use your name and other information, which relates to you in the manner set out in this Privacy Policy.
These Privacy Policy shall be governed in accordance with the law of Malaysia without regard to its conflict of law provision.
We will only collect information where it is necessary for us to do so and we will only collect information if it is relevant to our dealings with you. You can visit the Site and browse without having to provide personal details.
If you have any questions or suggestions, we would be pleased to receive them at our address or by emailing us at [email protected]
Collection of Personal Information
www.chanteekborneo.shop does not sell, share or trade customers personal information we collected online with third parties.
When you create an account with www.chanteekborneo.shop, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personal information may include;
▪Name
▪Delivery Address
▪Email Address
▪Telephone Number
▪Mobile Number
▪ Date of Birth
▪Gender
The personal information we collect from you will be used in some or all of the following ways:
▪To deliver the products you have purchased from www.chanteekborneo.shop
▪To update you on the delivery of the product and for customer support purposes
▪To provide you with relevant product information
▪To process your orders and to provide you with the services and information offered through our website an which you request
▪Further, we will use the information you provide to administer your account with us; verify and carry out financial transactions in relation to payments you make online; audit the downloading of data from our website; improve the layout and / or content of the pages of our website and customise them for users; identify visitors on our website; carry out research on our user's demographics; send you information think you may find useful or which you have requested from us, including information about our products and services, provided you have indicated that you have not objected to being contacted for these purposes
We may pass your name and address on to a third party in order to make delivery of the product to you (for example to our courier or supplier).
When you register as a user on www.chanteekborneo.shop website, we will also use your personal information to send you marketing and/or promotional materials from time to time.
Your actual order details may be stored with us but for security reasons cannot be retrieved directly by us. However, you may access this information by logging into your account on the Site. Here you can view the details of your orders that have been completed, those which are open and those which are shortly to be dispatched. You undertake to treat the personal access data confidentially and not make it available to unauthorised third parties. We cannot assume any liability for misuse of passwords unless this misuse is our fault.
Updating Your Personal Information
You can update your personal information anytime by accessing your account at www.chanteekborneo.shop website.
Security of Your Personal Information
www.chanteekborneo.shop ensures that all information collected will be safely and securely stored. We protect your personal information by:
▪Restricting access to personal information
▪ Maintaining technology products to prevent unauthorised computer access
▪Securely destroying your personal information when it's no longer needed for our record retention purposes
Disclosure of Personal Information
We will not share your information with any other organisations other than those third parties directly related to the delivery of the products you have purchased from www.chanteekborneo.shop website. In exceptional circumstances www.chanteekborneo.shop may be required to disclose personal information, such as when there are grounds to believe that the disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.
We may however use your contact information to send newsletters from us.
If you believe that your privacy has been breached by www.chanteekborneo.shop please contact us at www.chanteekborneo.shop and we will resolve the issue.
Collection of Computer Data
Like many site operators, we collect information that your browser sends whenever you visit a website. This data may include information such as:
▪Your Computer's Internet Protocol (IP) address
▪Browser type
▪Browser version
▪Web page you were visiting before you came to our site
▪The pages with in www.chanteekborneo.shop you visit
▪The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics
We use your Personal Information only for providing and improving the Site. This data will not be used in association with any other personal information.
Changes to the Privacy Policy
We reserve the right, at our sole discretion, to modify or replace these policy statement at any time. Any changes to this policy will be published on our site.
Complaints about breeches of privacy
If you are not satisfied with the way in which we handle your inquiry or complaint, please do not hesitate to contact us at [email protected].my